Returns & Exchanges

At Fitness Vending, we prioritize the freshness and safety of our nutritional products. While perishable food items are generally non-returnable, we offer full replacements or refunds for any items that arrive damaged or incorrect.

1

Inspect Your Delivery

Upon receiving your shipment, please immediately inspect all food and beverage items for packaging integrity and expiration dates.

2

Contact Support

If you encounter an issue, email our support team within 48 hours of delivery with your order number and clear photos of the damaged goods.

3

Verification Process

Our quality assurance team will review your claim within 2 business days to ensure it meets our safety and hygiene return standards.

4

Resolution

Once approved, we will initiate a replacement shipment at no extra cost or issue a full refund to your original payment method.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing